Gucci Sole Question

[nikimari3]

Hi! First time posting a thread here I would love your opinion on this slight issue I'm having with my new Gucci princetown loafers.

I've only worn them twice, to my office job that I drive to, so the worst terrain they've seen is a parking lot. They are kept in their box when not being worn. But on the toe of just one of the shoes, a small chunk of the sole is like coming off a little. Pictures below. What would you do? Just keep wearing them and hope for the best? See if a cobbler can fix them and resole/put a toe cap? Should I be upset that this only happened after wearing them twice? Any opinion at all would be appreciated. Thanks guys!

 

[papertiger]

Don't be upset just take them back to Gucci at once!

Did you notice when this happened? It looks like you got caught on something.

 

[nikimari3]

Don't be upset just take them back to Gucci at once!

Did you notice when this happened? It looks like you got caught on something.

Thanks for your answer! I don't recall getting them caught on anything or tripping , etc. Which is why I was so surprised to see that! I bought them at a department store in London when I was traveling there, not from Gucci directly

 

[papertiger]

Thanks for your answer! I don't recall getting them caught on anything or tripping , etc. Which is why I was so surprised to see that! I bought them at a department store in London when I was traveling there, not from Gucci directly

Just take the receipt, they're still made by Gucci

 

[topglamchic]

Take it back to Gucci. When and if you get a replacement consider taking it to a cobbler to put soles on them. I put new soles on all my high end shoes to ensure longevity. It does add to the overall cost of the purchase but I find its worth it.