Gucci Rome hates luggage and didn't want to sell me shoes. I just came back from a marvelous vacation --- only negative throughout a week in Italy, then a 2 week Eastern Med cruise and lots of shopping was my treatment at the Gucci Boutique in Rome, but since DH was there, he's determined they are off my approved list now and I tend to agree. Here's the story. This store is located in a touristy area by the way, near the Spanish Steps. I was planning to buy some Guccissma sneakers if I could find them - they were available at home but wanted to see if prices were better or selection on the trip. No luck at Gucci Outlet "The Mall" in Florence so I was set to get them at the boutique if they had. We had a 4 hour train layover in Rome before transfering to our ship from Florence --- only chance to do some shopping in Rome and left luggages at the station was crowded. We decided to haul our stuff with us. LV, Etro, were are extremely gracious as DH would just step in with the bags as I'd purchase some items, they had a chair at the door at Etro, and LV didn't even mind him leaving the stuff by the counter while he browsed and took photos from outside. We moved down the street to Gucci by the Spanish steps, last stop before we grabbed the cab back to the train station (I had bought items at both stores so far and was bent on my sneakers if they had at Gucci .. I even packed one pair of shoes less than needed for the cruise anticipating them!) ... I expected the same courtesy as I asked entering the store "mind if my hubby waits with the bags just inside here while I do some shopping?" ... honest of gawd you'd think I was bringing in a turd wagon!! It wasn't an unreasonable amount of stuff, we could easily wheel it up along the streets Lol a rolly each and a carry on each -- DH just said to me, "be quick about it" ... and as I headed toward the shoes, the sales lady at Gucci says to me "..Please" ... OMG how rude! Anyway I went downstairs to the shoes, found immediately what I wanted, even better they were GOLD Guccissma sneakers, only seen the Gunmetal ones here in Calgary which I was comparing them too, thought they would be very cool -- just wanted someone to get me a size 40 ..... no service ..... walked over to a cashier?... they said ... you need a sales person ... um there aren't any helping me, I just need a size 40 ... so I waited .. went up the stairs part way and called up to DH ... How much is xxx Euro in Canadian? He says about $500 hurry up and get them, lets go (we were needing to get back to the train) .. I still waited .. finally one of the ladies that wanted us to hurry up came down to help, by that time i gave up already put the shoes back and she was appologizing proffusely as I was heading out and saying, well nobody bothered to help me the whole time I was here (I was walking around the store with a gold sneaker in my hand the whole time trying to get someone to assist me!). So we left. Anyway end of rant, but its been a long time since I've been in a Gucci boutique without any designer gear on, and it reminded me of those days -- they used to treat me just like that until I'd show up carrying or wearing designer bags -- and they were the only designer store out of LV, Chanel, Hermes, that did it on this trip. If they were in such a rush to get us and our luggage out of the front of their glorious store, if I had some assistance I could have bought some shoes very quickly, and been off -- but as it stands, I was short a pair of shoes until we arrived in Limosol Cyprus where I got some cool silver Ecco sneakers LOL. ALSO DH has insisted I take Gucci off my "approved vendor" list for designer items - he says "don't be a fashion victim" if they treat me like that. PS : Oh yeah they said Free Guccissma Luggage tags at the Rome Gucci store for each piece of your luggage you bring in while you wait as a gift to all travellersi that stay and browse an hour or more! (JK !!!