Repairs
Gucci offers a repair service for Gucci products purchased from a Gucci Authorized point of distribution. Products may be brought to any authorized point of distribution in the U.S. or mailed to the appropriate address below:
Handbag, Shoes, Jewelry and Luggage Repairs
Attn: GAI Fashion Repairs
50 Hartz Way Secaucus, New Jersey 07094
[email protected]
tel 800.234.8224
Sunglass Customer Service
Safilo Group
801 Jefferson Road
Parsippany, NJ 07054
tel 800.850.3919
Timepiece Repairs *
Eastcoast:
RLH Service Center
4 A Elmer St
Madison, NJ 07940
tel 973.360.0907
IL, MO, IA, WI, MN, OH, KY, MI:
Glezer Kraus
6677 N. Lincoln Ave
Lincolnwood, IL 60712
tel 847.673.8050
TX, NM, AR, OK, KS, CO:
Atelier
5444 Westheimer STE 1550
Houston TX 77056
tel 713.965.9209
CA (southern), NV, AZ, UT:
West Coast Watch
2566 Overland Ave
Suite 680
Los Angles CA 90064
tel 310.202.1111
tel 310.202.2313
CA (northern), OR
Robert Guenther Service
210 Post Street #802
San Francisco, CA 94108
tel 415.433.2874
WA, ID, WY, ND, SD, NE
The Watchworks
603 Stewart Street, Suite 915
Seattle, WA 98101
tel 206.682.7467
Please enclose a detailed repair request, your contact information, and original sales slip*. We recommend that you package the item securely and ship it via insured mail. Please allow 2-4 weeks for a repair assessment. Detailed repair information and repair charge estimate will be sent to you once the assessment has been completed.
*For timepiece repairs, please also include your limited timepiece warranty card. Please refer to our timepiece warranty.
source: http://www.gucci.com/us/assistance/assistance
Gucci offers a repair service for Gucci products purchased from a Gucci Authorized point of distribution. Products may be brought to any authorized point of distribution in the U.S. or mailed to the appropriate address below:
Handbag, Shoes, Jewelry and Luggage Repairs
Attn: GAI Fashion Repairs
50 Hartz Way Secaucus, New Jersey 07094
[email protected]
tel 800.234.8224
Sunglass Customer Service
Safilo Group
801 Jefferson Road
Parsippany, NJ 07054
tel 800.850.3919
Timepiece Repairs *
Eastcoast:
RLH Service Center
4 A Elmer St
Madison, NJ 07940
tel 973.360.0907
IL, MO, IA, WI, MN, OH, KY, MI:
Glezer Kraus
6677 N. Lincoln Ave
Lincolnwood, IL 60712
tel 847.673.8050
TX, NM, AR, OK, KS, CO:
Atelier
5444 Westheimer STE 1550
Houston TX 77056
tel 713.965.9209
CA (southern), NV, AZ, UT:
West Coast Watch
2566 Overland Ave
Suite 680
Los Angles CA 90064
tel 310.202.1111
tel 310.202.2313
CA (northern), OR
Robert Guenther Service
210 Post Street #802
San Francisco, CA 94108
tel 415.433.2874
WA, ID, WY, ND, SD, NE
The Watchworks
603 Stewart Street, Suite 915
Seattle, WA 98101
tel 206.682.7467
Please enclose a detailed repair request, your contact information, and original sales slip*. We recommend that you package the item securely and ship it via insured mail. Please allow 2-4 weeks for a repair assessment. Detailed repair information and repair charge estimate will be sent to you once the assessment has been completed.
*For timepiece repairs, please also include your limited timepiece warranty card. Please refer to our timepiece warranty.
source: http://www.gucci.com/us/assistance/assistance