Hi Everyone, I just wanted to know if any of you have encountered a similar experience with online sales. I had my eye on these white guccissima leather totes that went on sale online at the Gucci website. The first time I saw them, they were not available so I clicked on the link to e-mail a personal shopper and requested that they let me know when the bag becomes available. They sent me an e-mail the next day to tell me the bags were available again and even provided the link. I clicked on the link and true enough, the bag was available so I ordered two and completed the online purchase, i.e., gave shipping address, credit card details, etc. Gucci sent me a confirmation e-mail of my order. NOW, they sent me an e-mail that the bag is NOT available online. WTF???? I intend to write them an e-mail to demand that they ship me the bags because their previous e-mails and website (and I have copies of these e-mails and a picture of the website on my cellphone) that shows that the bag was available online and that I bought them! I am so mad and frustrated right now. I really WANT those bags!!!