Given that I have never seen anyone on YouTube refer to this as a beach bag nor any tpf posts that this is supposed to be a beach bag, if you were told this, you had a good SA. Apparently the rest of us who weren't told that this is a beach tote had lousy ones. In the latest response from Goyard they state that excessive weight can cause excessive stress on the corners. Well given that I used the bag a dozen times over less than three months and DID NOT weigh the bag down then the bag I have must be deficient. All I ever carry with me is a toiletry case which is not packed full, a small wallet, keys, and my phone. When I want a workhorse tote I carry my BV or lv tote. I was aware that the bag was delicate in terms of the canvas and that is the ONLY reason I did not carry much in my tote. Still waiting for a resolution. We're now getting into march and this has been going on since December. I bought the tote in September.
Ugh please keep me updated! I bought one from the London store in Dec and used it a couple times and then dropped it off in the San Francisco to get striped and letters. I haven't received it back yet but now I'm super nervous!!!