Ok here goes. I sold something before Christmas. Auction ended on Dec. 18. Buyer sent me her payment against my stated rules in an envelope on Dec. 21 (!) which arrived Dec. 22. Via e-mail she apologized for the delay and was hoping that it would still get to her in time. On the same day I shipped the item. It should have reached here according to the delivery method on Dec. 23. Haven't heard of her since today, she leaves me a neutral. Why? "Despite E-mails, didn't receive the item before Christmas". Yeah, because she sent the payment out late and I did everything to accommodate her, opening her envelope and going straight to the post office. Now should I leave her a neg for all this? Or be "nice" in spite of it and leave her a neutral? Hmmm. TIA!