Following my last thread asking for opinion on colour choice between Canard and Gris Tarmac, I decided to go with Canard and bought a GSH city in this colour from eBay. Here is the listing description on the condition of the bag: Condition: Preowned but LIKE NEW. Has only been worn twice and stored in the dust bag. It is in PRISTINE CONDITION. There are hardly any signs of wear. When I received the bag this morning, I was really upset!! There is white thread on different parts of the handles, discolouration on the leather, and visible signs of wear on top and bottom corners of the bag (pics attached). The leather also appeared quite broken in. Worn only twice? I really don't think so! I paid $1500 for the bag. This is really unfair! I've emailed the seller with my concerns and still waiting for her reply. Should I consider keeping the bag with partial refund? Or should I just return and ask for a full refund? But that would probably mean losing money on return shipping, which is high as this is an international transaction.