i opened the bloomingdales credit card although it will hurt my credit score. i got 15% discount for that. i got the bag today and its inside leather has been damaged and shrunken severely. also, the zipper inside has damaged charm (chanel logo).
i contacted my sa today and she said since it is out of stock, just return it for full refund.
i will not get 15% discount for future purchase and it just hurts my credit score.
i got nothing.
if other bloomingdales has the bag i bought, can bloomingdales exchange it? It is medallion tote black caviar gold hw.
i did not expect to get damaged item and i am so disappointed by its customer service and solution to solve this issue. they just said return it. thats all they said.
any advice??
i contacted my sa today and she said since it is out of stock, just return it for full refund.
i will not get 15% discount for future purchase and it just hurts my credit score.
i got nothing.
if other bloomingdales has the bag i bought, can bloomingdales exchange it? It is medallion tote black caviar gold hw.
i did not expect to get damaged item and i am so disappointed by its customer service and solution to solve this issue. they just said return it. thats all they said.
any advice??