Long story short. I paid about $400 for a used, fake Gucci, received it & realized the bag was a well-fabricated fake (and used, at that). E-mailed the seller, no response to e-mail, allowed a week to pass by until I finally filed a claim with PayPal & then escalated it to a dispute.
While the PayPal dispute was awaiting a response from the seller, the seller finally contacted me via my personal e-mail stating that she was told it was authentic & that nowhere in her ebay listing did she guarantee authenticity or a refund. (Although in her listing title AND description the words brand new, authentic & Gucci were used to describe the item). I also did a little research on her feedback & saw that she most likely purchased this item from someone else & that person stated the the bag was "pre-owned", the seller's response to this inquiry was that that other e-bay feedback was a personal purchase for herself & that the one she sold to me was a brand new purse (that just happened to be the same style) given as a gift, so she just opted to sell it. (like I'm really going to believe that)
Anyways, I decided not to respond to the e-mail she had sent me personally & wait for the response deadline to come up via PayPal. The deadline came & went, seller never responded, PayPal only refunded me 1/2 the amount.
So here I am, out 1/2 of what I paid for, BUT I still have the fake. (I wasn't about to return the bag until following all of PayPal's instructions & making sure that my claim was decided in my favor). I don't even think the seller knows they lost the claim nor cares, I guess. The weird thing is that she has 100% feedback & seemed like a decent ebayer (up until her clear "it's your problem it's a fake, not mine" disposition when I sent her my initial e-mail to attempt to resolve this issue).
So what do I do with the bag? (Paypal has closed my claim & has stated that any remainder amount owed to me by the seller will be a pending situation that PayPal will try to resolve on my behalf.)
While the PayPal dispute was awaiting a response from the seller, the seller finally contacted me via my personal e-mail stating that she was told it was authentic & that nowhere in her ebay listing did she guarantee authenticity or a refund. (Although in her listing title AND description the words brand new, authentic & Gucci were used to describe the item). I also did a little research on her feedback & saw that she most likely purchased this item from someone else & that person stated the the bag was "pre-owned", the seller's response to this inquiry was that that other e-bay feedback was a personal purchase for herself & that the one she sold to me was a brand new purse (that just happened to be the same style) given as a gift, so she just opted to sell it. (like I'm really going to believe that)
Anyways, I decided not to respond to the e-mail she had sent me personally & wait for the response deadline to come up via PayPal. The deadline came & went, seller never responded, PayPal only refunded me 1/2 the amount.
So here I am, out 1/2 of what I paid for, BUT I still have the fake. (I wasn't about to return the bag until following all of PayPal's instructions & making sure that my claim was decided in my favor). I don't even think the seller knows they lost the claim nor cares, I guess. The weird thing is that she has 100% feedback & seemed like a decent ebayer (up until her clear "it's your problem it's a fake, not mine" disposition when I sent her my initial e-mail to attempt to resolve this issue).
So what do I do with the bag? (Paypal has closed my claim & has stated that any remainder amount owed to me by the seller will be a pending situation that PayPal will try to resolve on my behalf.)