^bvbirdygirl, when I went to collect my tag, the initals were really crooked and barely there. The stamp was soooo light, you can hardly read it. Even the SAs said that they can hardly see the initials... It was a sloppy job, and they took a few days to do it. Didn't help that the SA wasn't keen on serving me and was glaring at me from head to toe... In the end I got a refund but I made them transfer the cash to another store cos I didn't want to go back to that store.