Glitter lizard..horrible quality

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  1. Hey everyone! My mother bought this Madison small Sadie glitter lizard bag and carried it twice and this happened... Should she return the bag or..? ImageUploadedByPurseForum1396538821.417672.jpg ImageUploadedByPurseForum1396538843.968409.jpg ImageUploadedByPurseForum1396538853.095094.jpg ImageUploadedByPurseForum1396538861.939051.jpg
     
  2. Yeah, those patches don't look good. Does she still have the receipt? If it's purchased recently, I would bring it in asap, lest the store would think it's from normal wear and tear.
     
  3. Yes, she should take it back, asap.
     



  4. Thanks! I think we're going to go to the coach store tommorow... I'll update you all after!
     
  5. Ok so we went to the coach store and the lady basically accused my mom of wearing the wrong type of clothing (cotton t-shirt?!?) so she sent it off to Jacksonville...
     
  6. In defense of the SA, you can definitely see what appears to be colour transfer/dirt on the back of the bag in the photos you posted.
     

  7. That's not the problem, although that happened, the problem is that the color wore off
     
  8. If it was only carried twice, how did it get so dirty? It almost looks like the bag was dragged on it's back - the whole area under the seam is black. Was she wearing dark clothing and the color transferred, maybe?
     

  9. She wore it once with new dark denim in the crook of her arm for a couple hours (not a good idea, I know) but I think what you're seeing is a shadow. In real life there is little color transfer, but the fact the color actually wore off is the problem.
     
  10. This is the only color transfer on the bag ImageUploadedByPurseForum1396714017.870669.jpg
     
  11. It doesn't look like a durable material ... Better off exchanging for something else if they let her
     
  12. The surface appears as if it would be quite fragile but I haven't seen one IRL so I don't know for sure.
    I dunno.....LOL....I think "glitter" and "lizard" are two words that should never be in the same sentence together anyway so there's that.
     


  13. You all are both right!!
    "I think "glitter" and "lizard" are two words that should never be in the same sentence together" Haha!
     
  14. wow that's some bad customer service right there..
     
  15. They gave my mom EVERY CENT back! YAYYY! Haha!