After reading thread after thread after endless thread about how poor customer service/sales associates are to some customers, on some days, in some cities, in some stores.. i'm frankly getting a little sick and tired of people getting 'treated' like this! Please.. for the love of god, give the sales associates/shop girls/etc a break. a lot of people on here bash on service/snooty/attitudes, but really.. SA's ARE NOT PERFECT PEOPLE.. and NEITHER IS ANYONE ELSE ON THIS BOARD. give them a break, honestly. we all screw up and we all get on each other's nerves and we all take it out on someone, whether that someone deserved it or not, and whether that someone was just at the wrong time or wrong day or wrong place. if continual service/attitude is consistent with the same associate in the same location, in the same city, in the same year/month/week/day/lifetime, then yes, then it's a problem. then it's complainable.. then they deserve to be fired. BUT, if one store has a majority of good customers (that are also on here), but one or two get some lousy service, is it the customer's fault or the associates? well it's the associates! they're supposed to represent the brand, they're supposed to represent the company, and they're supposed to represent the image. but the keywords in all three components are: SUPPOSED TO. We are supposed to be good citizens in our own cities/towns/countries/etc. We are all supposed to be good drivers, or good clients, or good customers. I promise you, there are VERY FEW GOOD CUSTOMERS. There are a LOT of BAD customers! LOTS!! A ton of shoppers really have NO CLUE about what's going on/etc and expect the world to be handed to you on a platinum platter.. moral/point of this thread/vent: please.. just give us a break. we work hard and we work long hours and we have to stand for long hours, and we have to listen and work with some really whiny, complaining, hard-headed customers, and we have to work with some really snooty, idiotic customers, and have to deal with some PITA, irritating customers.. and we get burned out! my suggestions if you want the best service, hit the stores early mornings (about 1-2 hours into opening hours), and tues/wednesdays. we've got our coffee/caffiene in our systems, it's still early.. it's not a monday, and it's not the weekends. remember, that retail associates DONT KNOW WHAT A WEEKEND IS! We work weekends! We work holidays! We work when you're sleeping! We work when you're in traffic for morning rush! We work when you're lunching! We work when you don't even realize it, and we work our asses off, and most of the time, we overexert ourselves, and we will get burned out! Retail isn't for everybody, and you know if you were that shop girl/associate, that you'd probably get irritated/tired/snooty if a customer like yourself walked in there also! so please, put yourself in their shoes when you get a chance! some of them are new and don't really know how to act. k, off my soapbox now. thanks for letting me vent. feel free to post your opinions/etc. i really don't care now.