Gilt Groupe's New Packaging

jenaywins

O.G.
Dec 27, 2009
20,238
9,802
How does everyone feel about Gilt's new shipping protocol? I received a dress that I ordered for around $100 yesterday in a plastic bag - not a box. No hanger to speak of, and the dress and packing slip were both badly crumpled; the poor little bag had clearly been through a lot.

Today, I received another order I placed for just under $400 - none of the dresses had hangers like they usually do.

I had called Gilt yesterday, and they said that this was basically their way of going green. :confused1:

Has anyone else experienced their new shipping protocols? How do you feel?
 

jenaywins

O.G.
Dec 27, 2009
20,238
9,802
^^ I thought of you when I posted this thread and for some reason knew you'd respond! I was hoping for your input! :P

I typically try to use the boxes to ship things in, but the reason I was concerned over the bag is the condition in which my item arrived. As for the hangers, I only use plastic hangers with my clothing, but DBF likes the kind that come with my Gilt orders typically... Idk. :shrugs:
 

GelTea

Coupon Code Stalker
O.G.
May 16, 2009
1,362
4
I don't mind it either. I use huggable hangers so the ones that come with clothing go to waste for me. I still have been getting some packages in boxes, like a spring dress I bought for my daughter.
 

jenaywins

O.G.
Dec 27, 2009
20,238
9,802
I don't mind it either. I use huggable hangers so the ones that come with clothing go to waste for me. I still have been getting some packages in boxes, like a spring dress I bought for my daughter.

Yes, definitely you are right - some orders are still coming in boxes! :yes:

I guess I'm just turned off by the crumpled state in which my item got to me yesterday. :shucks:
 

jmcadon

Jimmy Choo lover
Jul 2, 2007
11,317
46
^^I agree with you. Although I am all about going green, I do reuse shipping boxes and hangers. I got a dress and it arrived all wadded up and wrinkled. I think if they are going to send items like that the shipping should be less!!!
 

coutureinatl

Member
Jan 31, 2010
1,841
96
I have not purchased from Gilt in a long time BUT just because they are going green does not mean that they have to be careless with the items. I have sent clothing before and folded it neatly and placed it in a bag. I have not seen the bags and unless the item is small and the bag real big the dress should stay somewhat folded during transit.
 

jenaywins

O.G.
Dec 27, 2009
20,238
9,802
^^I agree with you. Although I am all about going green, I do reuse shipping boxes and hangers. I got a dress and it arrived all wadded up and wrinkled. I think if they are going to send items like that the shipping should be less!!!

I do, too! I always try to ship in those boxes, as dabble in selling on eBay, and as I said DBF uses the hangers and loves that they are free. :P

I'm sorry you got a wrinkled dress. :Push:

I have not purchased from Gilt in a long time BUT just because they are going green does not mean that they have to be careless with the items. I have sent clothing before and folded it neatly and placed it in a bag. I have not seen the bags and unless the item is small and the bag real big the dress should stay somewhat folded during transit.

Agreed.

The other curious thing is that when I called Gilt yesterday to ask when they started the new bag thing, I also asked how they expected their customers to return items without the box. The rep thought for a minute and said, "Good point. I guess you'd have to go get a box."

:rolleyes: Ok.
 

jenaywins

O.G.
Dec 27, 2009
20,238
9,802
Oh that's too bad! I like the boxes they shipped in and I reused them!

Me too!! :yes:

i know this isnt related to gilt, but anytime i order from VS, old navy, gap, banana r etc, they also ship in those plastic bags! it is kinda annoying!

I think it's still very much so on topic... So this is an industry wide trend, not just Gilt! :thinking:

I guess maybe I haven't noticed? :blush:
 
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