I had a moron of a buyer who left me a neg. How can I get this removed (I always see profiles where it says 'mutually withdrawn' - how do I do that.) Quick story: Buyer bought a charm ($4.99) and sent a money order. MO took 2 weeks to get here. The day I got it I emailed her and told her I was sending the charm. 2 weeks later she gets the charm (Canada Post is insanely slow right now). No message from her she just leaves a Neg with the comment "Poor communication with seller" = WTF?? Anyhoo - how can I fix?