Hi there, My friend purchased a gorgeous Ramona (her first Choo) and hates it because she says it difficult getting in and out of. I have a Ramona and riki and found I don't often clasp my bag close all the way. I let the buckle part fall into the inside - does that make sense? I told her I would ask others and see what they do? To be honest, I haven't thought much about it until she discussed it with me today. Maybe a Mahala would have been a better choice for her to get in and out of? What do you think?