Hi all - wanted some advice. I have a lovely black box Birkin that the fabulous experts here authenticated for me when I bought it from a reputable consignment store (where several PFers shop!) I've taken it out just a couple of times. Well, since I'm generallly discombobulated these days with my 4 month old baby and lots of gear, I have managed to lose my lock & key. I read in another thread that I can get a new one for probably around $200. I was wondering if anyone has done this and what it entails? Do I need to go into the H boutique with my bag, or is there any possibility of getting the replacement via telephone? Is there going to be any issue that I didn't buy it from them directly? It's about an hour trip for me each way, so with the baby, I want to make sure I'm prepared and know what I need to do/have with me when I go. Thank you for any help!