Can anyone let me know if they have had an issue with their Galleria PM? I bought mine April 2008 in the Yorkdale store in Toronto since then the ring that holds the strap to the purse has broken FOUR times!!!! The first three times it broke the manager at the LV store told me they would not give me a new Galleria to replace it they would "fix it" in store. Finally the forth time my husband called and didn't really give her a choice but to give me a new one....but only if it was another Galleria. Don't get me wrong I LOVE MY GALLERIA but I don't want to have to get it fixed every other month. I asked her if I could get a different purse that does not have this design flaw and she said no. So here's my question....has this ever happened to anyone else??? How did your store manager deal with it. I think I want a different style bag. Thanks so much for your help!