GAH!! Scammer of a buyer and PP froze my account

bnjj

Jovi Junkie
O.G.
Apr 20, 2007
10,215
13
Bon Jovi Blvd.
I am so freaking angry.

I sold brand new software with BIN w/ immediate payment so there was no opportuntity for me to read the buyers feedback before the transaction took place. So this person buys and pays and I ship it. This is full version software not an upgrade.

He then files a dispute with PP and immediately escalates it to a claim for SNAD saying I sent him an upgrade version. I then read his feedback and he as a few negatives stating that he has done the bait and switch to other software sellers, which I report to PP, who have frozen my account.

I seriously hope they look at this scammer's track record and side with me. If they side with him I will completely done with PP as I will be out $300.

I'm so angry. :cursing:
 

LV Rawks

O.G.
Jun 9, 2006
4,583
25
Midwest USA
Oh no...I am sorry this happened to you, I would be angry as well!
I sincerely hope that PP does the right thing here...and ebay should NARU this buyer!
 

nns

Member
Mar 30, 2008
309
0
Michigan
Check with your post office, I think you can claim fraud on him for the accusation though I'm not totally certain. I am so SICK of this crap with PP as well, I need anxiety meds just to do sales in the last couple of years on ebay I swear :sad:
 

bnjj

Jovi Junkie
O.G.
Apr 20, 2007
10,215
13
Bon Jovi Blvd.
Thanks all.

I swear, if this does not get sided in my favour, I am done with ebay and PP. Even if it is sided in my favour, I may very well be done with ebay anyway as I am appalled at what they are doing to the feedback system commencing in May.

They just do less and less all the time to protect or help sellers.
 

Colleen V.

Member
Aug 27, 2006
526
0
New Jersey
If paypal does not side with you, I think everyone on the purse forum should either call their 800 # or e mail them and complain. There is power in large numbers.Paypal needs a wake up call. I am so sick of them.
 

peppy

O.G.
Oct 4, 2006
4,003
9
sorry to hear about this, good luck with your claim! For your future auctions, if you still want to use the immediate payment function, maybe you could check the buyer's feedback BEFORE shipping. If the buyer's feedback is a little dubious or has many negs, then just refund the money. you risk getting a neg from the buyer, but better a neg than losing $300. Just my 2cents...
 

bentley

Member
Oct 2, 2007
245
0
I thought paypal wouldn't even investigate if the item was not as described ( I not saying yours was). But in the past when I have tried to get help from paypal as a buyer because something was not as described ie upgrade vs full software. I was told that as long as I got something they wouldn't get involved.
 
Jul 21, 2007
236
0
tough luck once again. from experience, paypal will not side with you. They will say they investigate the matter, but the truth is they let the case sit for one month then ask the buyer to send the software back and give the buyers his money. Sellers have no protection and paypal will freeze your account for no reason. I hope you best of luck. I have enough with ebay and paypal. I don't think the stress is worth it.
 

ronsdiva

NE Born OH Bred
O.G.
Jul 6, 2007
8,740
0
Maryland
I wish you luck. This is why I have some items I would not mind selling, but I will not be using ebay. If I give them to charity, at least I get a write off and no risk of being defrauded.
 

bnjj

Jovi Junkie
O.G.
Apr 20, 2007
10,215
13
Bon Jovi Blvd.
I wish you luck. This is why I have some items I would not mind selling, but I will not be using ebay. If I give them to charity, at least I get a write off and no risk of being defrauded.
I do give a lot to charity and would likely give away many of the items I sell as well but in Canada you cannot write off non-cash donations.