I am so frustrated with Label 360. I've been trying to get my refund for over 2 months now. Back in October I ordered a RM Niki with a discount code, the total was $450. Well weeks went by and I still hadn't received my order, I emailed them and they explained that the bag they had lin stock was damaged and they were hoping to get a new one in but it wasn't going to happen. Fine I appreciate their effort and I just asked them to credit my cc. No problem they would do it right away. Weeks pass I go on vacation come back and still no credit. They swear it's coming, it's being processed. Three days before Christmas they tell me that they can't credit my cc because it isn't the same card that I used to make the purchase the bag originally. It was the same card it had expired during this time but because the security code is different they consider it a new card. So now they will send me a check it was supposed to be mailed out on Dec 21. It is now Jan 9 and I still have no refund. They swear I will have it by Friday - I won't be holding my breath. What is with these websites - $450 is alot of money. Are they hoping I will just forget about it. I will never order from them again. Sorry for such a long post.