here's the story... A YSL muse in anthracite has been in my shopping cart for quite a while already. Last week, Nov. 27, when I checked on my cart, I was shocked that the price was $767 only (orig price is $1095). So, I contacted their online chat at once and verified if it's correct. They agreed, so, I purchased it that same moment. They gave me the order online number/reference and advised that it will be shipped before Dec. 4. By the way, i'm from the Philippines. I instructed them to ship it to my uncle in California. I made a follow up this morning, was just asking for the status of my order, since, I haven't received any confirmation thru email, w/c the telemarketer said I should be receiving before the ship out of the item. I was so disappointed to know that my order was cancelled due to the reason that my credit card company didn't allow the purchase. Hello??!! I was called upon by my CC company and verified for the purchase, and I approved and confirmed it. And it did show up in my billing statement (w/c I checked online) that the amount is earmarked/floating. Problem lies in BG not informing me that my order was cancelled, that the item was back online and that it was purchased by others. How could one returning customer be treated like that? I was so firing up like hell a while ago, that I couldn't take any apology they give. Am I over-reacting or should I be given justice? Hours have passed, my feelings are the same....frustrated, disappointed BIG TIME!