Hoping all goes well for you. Surely, they will see that the cleaning agent corroded your plate. Hugs and support to you.Thanks everyone. Unfortunately I don’t have a close up photo of the area before I sent it to the spa. The good thing was that it was checked by my SA and he confirmed that the area where the leather had scratches needed repair and nothing else. I don’t know if he took photos before for documentation.
The stickers are not on, I immediately remove them for fear of tarnishing.
Good thing is that the boutique is responsive and they want me to bring it when the artisan is there so he can check. Will update soon!! ❤️
That's a very good point. I took a bag for simple spa pre-covid and I am sure pictures were taken - it would be best practice.Thanks everyone. Unfortunately I don’t have a close up photo of the area before I sent it to the spa. The good thing was that it was checked by my SA and he confirmed that the area where the leather had scratches needed repair and nothing else. I don’t know if he took photos before for documentation.
The stickers are not on, I immediately remove them for fear of tarnishing.
Good thing is that the boutique is responsive and they want me to bring it when the artisan is there so he can check. Will update soon!! ❤️