I know this might sound weird but is there any chance the cards might be getting stolen through the mail? The card itself doesn't have a name on it like most PCE cards do. Therefore, it would be easier for someone to steal and use or even sell it.
Good thing Coach is sending out emails too.
I didn't get the original e-mail telling me to expect the card, so I just thought that I wasn't going to get one. Now...what to buy!
dittoI got the email saying I would get the coupon, and then I got the email saying that I only had 4 days left.
But guess what.. no card ever came! I might call CS too...