I recently bought a Splendid hoodie at Sak's Fifth Avenue. I wore it one day to class and after doing my laundry I realized there is a half penny sized hole in the back. I am guessing it was already there because I put it on early in the morning and wasn't paying attention but now I don't know what to do because I can't wear it anymore and it cost me $81.
Does anyone have any experience with returning damaged merchandise or what I should do? I think I already threw away the tag since I didn't notice the damage but I have the receipt. I know it doesn't sound like that much money but since I got to wear it once (and it probably had the whole in it then!) I am feeling kind of ripped off.
Does anyone have any experience with returning damaged merchandise or what I should do? I think I already threw away the tag since I didn't notice the damage but I have the receipt. I know it doesn't sound like that much money but since I got to wear it once (and it probably had the whole in it then!) I am feeling kind of ripped off.