Not doing holds for days?! that is really off. I wonder why they do that
yah they don't do holds? reason...unknown. I know when TUTTI came out, I called them the day it arrived and asked if they cold hold a CARAMELLA for me for a couple hours because I lived far from the store and I didnt' want to drive there and end up with nothing because it sold out (they only had 8 caramellas at that time). They wouldn't do it. They said they only do holds after a week of it's release. I guess maybe because they have put things on hold and maybe people never got them.