well, honestly, my first bag was suppose to be new, but my husband was in iraq and he was like what?? you're gonna spend how much on a lv bag? lv is ugly, so I found a used papillon 26 for 300 bucks. What's funny, is when he got home, he looked at the bag and said, "hmm it's not that bad." Then two weeks later he was like "Get a new bag." lol