fixing bow satchel at saks?? plz help!

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  1. hi guys!

    so one of the threads on my bow satchel came apart...its where the bottom part of the handle is sewn to the bag and i am wondering if i can just bring it in to saks? has anyone here had saks repair something like that before? or am i better off going to a leather repair store or something...i am completely clueless about this so any help is greatly appreciated. thanks!!
     
  2. hiya, my goodness that is awful, how old is the bag, if it has been recently purchased i would go to the store and ask for an exchange or return, this should not happen on an expensive bag like that.
     
  3. I would take it to Saks first. If that fails, see if a boutique can help you out.