first time MK outlet visit...question?

  1. Sign up to become a TPF member, and most of the ads you see will disappear. It's free and quick to sign up, so join the discussion right now!
    Dismiss Notice
  2. Vlad and I are fortunate to have a large platform with an amazing community of handbag loving people who join us daily from across the globe. We want to be a part of the fix to end systematic racism, both conscious and unconscious. We are taking steps, both personally and professionally, to be better allies for the Black community. You can read more of my thoughts on PurseBlog and discover a great roundup of Black-owned handbag brands as well.

    As our forums are shopping-focused, read about the 15 Percent Pledge and consider signing the petition to call on major retailers to pledge 15% of their shelf space to Black-owned businesses. Please reach out to me directly if there is something you feel I could do differently on our forums to be a better ally and make this forum a welcoming community for all.

    If you want to deepen your anti-racism work, here is a comprehensive document with resources on books for kids, podcasts, articles, videos and more.
    Dismiss Notice
Our PurseForum community is made possible by displaying online advertisements to our visitors.
Please consider supporting us by disabling your ad blocker. Thank you!
  1. I shopped in a Michael Kors outlet today first time...Found a great little bag and bought it...Came home and read the fine print on the receipt...no refund only exchange for merchandise...I plan to keep the bag but this goes against my shopping belief that I do not buy anything I cannot return for cash...There was no sign in the store and I was not told this when I checked out..Glad I bought the bag before I found this out...I
    won't shop there again...Has anyone had this experience?...
     
  2. There are many outlet stores unfortunately that do not post their policy with

    regard to returns..cash or credit card refunds or even merchandise

    credit.. suppose they think that is what outlet shopping means.. buy it its yours..
     
  3. i know that in massachusetts where i live, policies MUST be printed and visible in the store...maybe you can check out your state's policy by googling it?
    let us know and good luck!
     
  4. I have seen a lot of threads where TPFers are unhappy wit MK in one way or another--quality, customer service, return policy. Hopefully you love your bag and it won't be an issue for you. Congrats on your new purchase.
     
  5. THX ladies...I bought a cute little crossbody...purple and just what I was looking for....There is a Dooney, Coach, saks off fifth in this outlet...I went through these before settling on the MK...All of these stores were packed...Sunday afternoon shoppers....There was not 1 person in MK....both times I went by there...
    Like I said, glad that I found out MK is a problem..I won't return there...
     
  6. That is their policy. I don't buy anything there either because of that. Sometimes a person just changes her mind. BTW, at our outlet in Aurora, Ferragamo has a no-return, no-exchange policy as well.
     
  7. *never mind*
     
  8. My problem with having to take a credit is I don't live near this outlet...am rather on vacation...What would I do with a credit if I never am in the area again to shop?...
     
  9. this is common in almost ALL stores now.