First Time Buying Chanel---Could it be sent to me?

lovepp

Member
Apr 18, 2015
42
22
Hello All,

I have a question and hopefully someone here can help to answer.

I am looking to buy my second Chanel bag. First one was bought by my cousin who was traveling in Italy at the time. I asked her to buy it for me and I don't think she gave the SA my information. So technically, Chanel does not have my shopping history in their system. I am going to buy a Business Affinity. I have contacted a local SA via email. She said that because I am not in their system, she can't mail the bag to me. I have to go and pick it up in person.

So my question is, due to the pandemic, is it possible for Chanel to send the item to first time buyer? If so, I need SA recommendation. Apparently this SA who I have contact with is not going to do it for me.

Thanks!
 

XCCX

Instagram @thediarentist
O.G.
Nov 23, 2009
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Department stores would ship to you without requiring a purchase history :smile:
 

_kiki119_

Member
Jun 14, 2020
574
2,062
I have just gone thru this.

If u r looking for purchase from a boutique, some SA may require a purchase history from the stand alone boutique... i have a great SA at soho store who helped me without issue. She is also super responsive ;)

if u want her info just PM me
 

lovepp

Member
Apr 18, 2015
42
22
I have just gone thru this.

If u r looking for purchase from a boutique, some SA may require a purchase history from the stand alone boutique... i have a great SA at soho store who helped me without issue. She is also super responsive ;)

if u want her info just PM me
Glad to hear that I am not alone. Could you PM your SA? Thanks in advance.
 
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lovepp

Member
Apr 18, 2015
42
22
Department stores would ship to you without requiring a purchase history :smile:
If you purchase from a department store, if anything goes wrong with the bag, could you still bring it to the boutique to be repaired?