And sigh. I'm sad to say that there was a colossal misunderstanding and I was sent the wrong bag. I said red caviar, classic east west, and was sent this bag instead. I'm extremely bummed, but the SA was very nice and sweet the whole time through. Definitely not her fault. I thought I'd obtained one of my HG, but alas and alack, I have obtained nonrefundable gift cards! Haha. Ah well, better luck some other day. I must say though, I am completely bowled over by how smooshy the caviar is this season! It's beyond insane - I compared it to an 08 classic flap and the differences are huge!
So sorry you did not get what you thought you were getting. I would try to talk with the SA or a manager as I bet there is a way around the gift card thing they can figure out if you get something else you want.