Hello Everyone! Let me start off by saying that I usually shop Coach and Michael Kors but due to my need for a smaller cross body bag, I decided to purchase my very first Rebecca Minkoff Mac.
I ordered a Minty Mac through amazon July 16th and it was shipped directly from Zappos. It came brand spanking new..everything was covered down to the tassels. First thing I did was condition it with apple leather conditioner. Fast forward two weeks and I notice a beige spot on the back corner of the bag. My first thought is that I got something on it so I apply some apple conditioner and try to gently rub it off. The "stain" grows bigger. To my shock, it's the color rubbing right off. I now notice other parts of the bag are showing the same wear.
I contact Amazon and their awesome customer service team sent me a replacement which I received today and once again it is from zappos and brand new but all of the feet and the lobster claw have corrosion all over it. Now I am awaiting another replacement and hoping it arrives in an acceptable condition.
I LOVE the bag...the style and the functionality but this was a terrible first impression for me and makes me not want to purchase from her again. None of my Coach or MK bags show this much wear and I have used them all heavily throughout many years.
Should I just chalk this up to bad luck or has the quality of her bags really diminished this much since production has gone overseas?
Thank you for taking the time to listen to my rant. I've also included pictures of the bag.
I ordered a Minty Mac through amazon July 16th and it was shipped directly from Zappos. It came brand spanking new..everything was covered down to the tassels. First thing I did was condition it with apple leather conditioner. Fast forward two weeks and I notice a beige spot on the back corner of the bag. My first thought is that I got something on it so I apply some apple conditioner and try to gently rub it off. The "stain" grows bigger. To my shock, it's the color rubbing right off. I now notice other parts of the bag are showing the same wear.
I contact Amazon and their awesome customer service team sent me a replacement which I received today and once again it is from zappos and brand new but all of the feet and the lobster claw have corrosion all over it. Now I am awaiting another replacement and hoping it arrives in an acceptable condition.
I LOVE the bag...the style and the functionality but this was a terrible first impression for me and makes me not want to purchase from her again. None of my Coach or MK bags show this much wear and I have used them all heavily throughout many years.
Should I just chalk this up to bad luck or has the quality of her bags really diminished this much since production has gone overseas?
Thank you for taking the time to listen to my rant. I've also included pictures of the bag.