I have purchased a lot of stuff from them and this is the first time I've been dissapointed ... I guess there's always a first time ... just my luck, it had to be my dream LV bag!Wow, i'm really shocked to hear this about Elux....
I've had pretty good experiences with them, but I can't believe how some stuff gets past their quality control !!!!
No wonder you're discouraged.....but for me, the $$ I save on tax and free shipping, I still will chance it with them...