So Debbie called me back and basically she said that my $45 shipping was an error, and that shipping is supposed to be $28.50 due to new insurance requirements. She said somebody lost their bag when it was shipped to them (which sucks by the way). so their shipping rate has changed. AND she said that for the people who were charged $19, it was a mistake, and they will be recharged an additional $9.50 to make up the difference. :blink: I say that they should give ALL PURSE FORUM members FREE SHIPPING!!!! I mean, we clean house for them all the time right!!!!!!!