hi guys! so sorry to re post this thread, but i m really in a dilema and hope you all can help me pls!
i recently (3.5 wks ago) purchased the baby pink marisa bag which i had been eyeing for agessssssssss. loved it!however, just today, i discovered the leather at the bottom had peeled off, and i am so afraid it will get worse with use!
i called the boutique immediately, and the manager to go down this weekend with the receipt. thing is, i relly relly love this bag, and don't want to excahnge for something else (she mentioned that she hadnt got another pink one for me to exchange) .
my questions are:
does ferragamo leather come off that easily?? is it a defective bag?
is there any warranty with the bags to replace the leather? must i pay for it since its so new and barely used?
last but most importantly. do you all advise me to give it up??
thks. guys for listening and advising! truly appreciate it!
i recently (3.5 wks ago) purchased the baby pink marisa bag which i had been eyeing for agessssssssss. loved it!however, just today, i discovered the leather at the bottom had peeled off, and i am so afraid it will get worse with use!
i called the boutique immediately, and the manager to go down this weekend with the receipt. thing is, i relly relly love this bag, and don't want to excahnge for something else (she mentioned that she hadnt got another pink one for me to exchange) .
my questions are:
does ferragamo leather come off that easily?? is it a defective bag?
is there any warranty with the bags to replace the leather? must i pay for it since its so new and barely used?
last but most importantly. do you all advise me to give it up??
thks. guys for listening and advising! truly appreciate it!