I bought the peanut butter spy on a whim one day and loved it

, however I noticed some unusual spotting so I took it back and exchanged it for the acacia spy with purple handles. At the boutique the handle looked bent, but my SA said that since I mentioned the problem to him at the time, if it didnt straighten out in a couple of months time he would do something for me.
So time went by and the handle didnt straighten out...and it turns out that most of the acacia spy bags had bent handles. I thought that was unacceptable so they told me they could give me another color combination but that was the last time I could trade. This made it seem like it was my fault, when I didn't think it was since I was getting defective spy bags. My mother thought it was BS so she said to try to get actual money back instead of another spy...since it was clear that if the next spy I got had problems, I'd be stuck with it.
I also saw a sales associate cutting loose threads off with a huge scissors and it appeared to me that she damaged one of the bags too...and then tried to tell me it was all fixed and that I should buy it. NO THANKS!
So now I'm disputing the charge with my credit card company and never want to shop at Fendi again. I don't think there is any excuse for inferior merchandise...I mean its not even supposed to be a cheapy bag. I am hoping my dispute goes through or I'll have to sell a spy bag. Fendi doesn't allow the transfer of credit...LAME!
So thats the short version of my crap spy experience.