Hi guys,
My SA quit couple months ago, I was so shocked when he told me, because I have been shopping with him for several years and he always worked his magic to get all the goodies I wanted even sth not available in Australia. He was also very passionate about his job and loved what he was doing, he told me the history behind the brand and how to appreciate the brand.
Now he left, I am kinda like an orphan in my local store. Although I know most of the SAs there, it's different. I tried to deal with this new SA( my old SA recommended), he wasn't helpful at all. Everytime I required something, either it was out of stock and he couldn't help me to resource one, or he could put my name down and I pre-paid then he could try but still not sure.
At first, I thought maybe he doesn't have the ability, but later on I found out he got all the things I required for his customer. I can understand that he treats his customer better, but since I am his customer now, at least he should try, I just don't feel he wanted to help me at all, so disappointed. I didn't know after my SA left, I am become just some random customer, that's ridiculous.
My husband told me that I can always choose other SAs, but I just worry it gonna end up the same. What should I do? Did the same thing happen to anyone here as well? Can you share some experience?
PS I am still waiting for my evasion pochette which I paid almost 2 months ago and when I saw someone( my new SA customer) got hers and asked about that, the reason was she was the first on the list and she has been waiting for a very long time. And I was like when I put my money down, I was told I was the first one. But anyways[emoji36]
Sorry for such long text, thanks for viewing
My SA quit couple months ago, I was so shocked when he told me, because I have been shopping with him for several years and he always worked his magic to get all the goodies I wanted even sth not available in Australia. He was also very passionate about his job and loved what he was doing, he told me the history behind the brand and how to appreciate the brand.
Now he left, I am kinda like an orphan in my local store. Although I know most of the SAs there, it's different. I tried to deal with this new SA( my old SA recommended), he wasn't helpful at all. Everytime I required something, either it was out of stock and he couldn't help me to resource one, or he could put my name down and I pre-paid then he could try but still not sure.
At first, I thought maybe he doesn't have the ability, but later on I found out he got all the things I required for his customer. I can understand that he treats his customer better, but since I am his customer now, at least he should try, I just don't feel he wanted to help me at all, so disappointed. I didn't know after my SA left, I am become just some random customer, that's ridiculous.
My husband told me that I can always choose other SAs, but I just worry it gonna end up the same. What should I do? Did the same thing happen to anyone here as well? Can you share some experience?
PS I am still waiting for my evasion pochette which I paid almost 2 months ago and when I saw someone( my new SA customer) got hers and asked about that, the reason was she was the first on the list and she has been waiting for a very long time. And I was like when I put my money down, I was told I was the first one. But anyways[emoji36]
Sorry for such long text, thanks for viewing