I did a search about recent Fedex problems with H.com packages and found nothing so I wanted to know if this problem I'm having is just a coincidence or someone experienced the same? First of all, I bought many times is the past from H.com and never had a problem with Fedex, also, no problem with packages coming from other stores via fedex. First episode: About 3 weeks ago I bought a baby pavane online and paid for overnight as usual for those types of purchases (don't have a fedex ground office at town and since you have to sign it's easier to pick the package at express location). Thanks to H.com that now gives the tracking number!! I was able to start tracking my package. Fedex picked the package from H.com and had a delivery date for the following day before 3 pm. The following day I started to track the package and was surprised to see that the package had not move from the fedex location ??? I was pissed, since you pay $40 for overnight, you expect what you pay for. Any way, that day, before leaving my office I called fedex (~6pm) I thought maybe the tracking is update. My surprise came when the agent from fedex told me, oh, I see, this is your package, well, "the label came of and we were not sure if that was the correct address" I was really pissed, the package with the address they where not sure had a phone number!! why didn't they call?? Well, at least they told me they found the package and that it was coming the following day. The following day, I went to the fedex location to pick the package and was surprised to see that the typical silver plastic bag had a label with my name and address intact, so what did come of?? I don't understand. I have to say that the baby pavane arrived safe - did not fit me = ( but that has nothing to do, sorry. Second episode, and this is the reason why I'm writing this, this starts to feel weird to me. This just happened today, 3 weeks after. I ordered a silk scarf yesterday, overnight for the same reason. I was going to ask for hold at fedex location and forgot, so I started tracking the package anyway to see the progress. It has a delivery date for today, before 3 pm, but to my surprise, it's almost 3 pm and the package is still at origin fedex location!! So I called fedex to see what was going on and they told me that the package has not moved and that they were going to call me back. They called about 2 hours later, and they told me again, "your package has lost the label" but here is the worst part "We need you to tell us the content of your package so we can open the packages and identify yours!!!!! What???? Is this right??? I explained that the package should be around 10 by 10 inches, told them to go by the tracking weight and that the package should be wrapped in plastic silver bag, and that if the bag was opened I would not sign for the package! I don't know, but to me, it sounds crazy!! and I bet the H.com label with my name and address is still there (like the first time) this sounds incredibly irresponsible to me from fedex, but the weird thing is that this seems to happen with H.com boxes only!! BTW, I told them to go find my package with my description and I'm still waiting to hear back. I know I will not lose my money, but I'm terribly annoyed since this is the 2nd time in a month!! Also, I'm happy this happened with small purchases, but what if it was a bag??? Has anyone experienced something like this??? Is it common that they would ask for the content and want to open the packages??? Thank you for any input, advice!!