On the weekend I ordered a dentelle ludlow wallet from Louis Vuitton's UK website. I received the tracking information and was expecting to receive it on Tuesday. Well Tuesday, Wednesday and Thursday came and went, with no Ludlow. When I checked the Fedex tracking website it claimed the parcel was undeliverable each day, due to customer not being home. Which is complete nonsense, as there was someone at home every day this week. So finally sick of this I phoned Fedex today and after speaking to numerous different managers and spending ages on the phone I have found out that they have lost my parcel! They have told me that they will inform the sender, and that I should also inform them so that I can claim my refund. So annoying! This is my second bad experience with Fedex. When I ordered my Azur Speedy they took over 10 days to deliver it because they claimed the address was incorrect. So frustrating. Anyone else had any similar experiences with Fedex losing a parcel and claiming a refund of your money from LV?