Faulty Alexa :(

ring my bell

Member
Jan 25, 2009
398
0
London
First of all- I haven't been on here for AGES and I've missed it!

Second- My Mini leopard patent oversized Alexa arrived from Net-a-Porter today (bday gift from the boy) and the clasp broke. Words cannot describe my sadness! I had only been carrying the bag for an hour and...... PING!!!! the clasp falls off! :cry:

I've contacted Net-a-Porter and they will hopefully come and pick up the bag tomorrow and have a new one sent out to me next week....


Has anyone else had this issue?
 

Linnea

O.G.
May 3, 2008
1,853
0
Oh, never heard about that happening to an Alexa before :sad:. Such bad luck! You must be so disappointed, but hopefully they will sort it out for you quickly.
 
Jan 24, 2009
4,331
4
South Cheshire
So sorry! You must be gutted. No, I haven't had this happen or heard of it before. Hopefully it won't be long until you have a lovely new one to replace it.
 

IWantANewBag

Member
Jan 2, 2010
5,778
0
Very bad luck, I would say. Hopefully a new one will be winging it's way to you soon. It's a gorgeous bag, congrats and enjoy! xx