So today I was out in Copenhagen with my mom, shopping a little bit and we decided to go into Hermes to look at leather and color swatches for a Birkin. The SA had NO clue whatsoever about ANY leather, I was SO suprised. I asked her what she thought of Chevre Coromandel and she was like 'huh?' I also asked which size Birkin she thought would look good on me and which size for my mom - again NO CLUE - she said 'well it is a personal choice' - I replied 'yes, but since we haven't seen any Birkin in real life, it is hard for us to know which size is best on our frame and of rour lifestyle needs' - no reply. My mom then bought a scarf and I looked at some belts. My mom told the SA that after she had payed, her daughter would like some assistance with the belts. she then proceeds to help another customer!!! then my mom interupts and says 'my daughter is still in the belt section, she would like some help please' .. she finally comes over and I ask her about the leather types, since there is two belts, both orange/black, one with tiny grain the other with large grain and a little bit different in color - and I wonder if this is potiron (which I have learned from you guys). She repli8es she has absolutely no idea. I ask her about the two leathers, which is TOTALLY different, she says there is no difference ( ). I ask if I could try one on, she sighs!! and hand me one, it is too small and she smirks and says 'well I knew it was too small for you'. Then my mom and I just walked out. I am so mad about her complete incompetence and lack of interest in helping customers in guidance for a VERY high priced bag, I am so tempted in writing that store a letter!! All of you, never visit Chanel, Hermes or Vuitton in Denmark, it has aboslutely the worst customer service I have ever experienced.. sorry for the loong rant, but I am just MAAD!!!