okay, i'm not sure if this thread was already started but i did a search (WHICH HAS FINALLY BE ENABLED, YAY THANKS Vlad!) and only found specific experiences at specific stores. Anyway, Describe some of your experiences with rude sales associates! This is triggered by one i had today. (VERY LONG PLEASE SKIP IF YOU GET BORED EASILY LOL) I walked into Victoria's Secret at 34th Street and right as I was heading in, I asked one of the SA's if I could please have one of those shopping bags to put the sales items in. She was standing around holding a few so I thought that's what was expected? She had two in the crook of her arm/elbow and took one off her and held it on the tip of her fingers. Now, this is hard to describe unless I were to act it out, but she didn't even look at me as she was doing this. And normally, when you're giving things to someone, you're supposed to hand it to them. She did it in a way like "well i have it, come and get it" I had to reach over to grab it from her. And when I say that she wasn't even looking at me, it wasn't as if maybe she was off in her own little world and sometimes we stare into space because we have a lot on our mind. No, she saw me come over to her, heard me request it, held it in her hand and looked to the side with the worst attitudey-posture ever. (Sorry, making up words now) And no, i'm not mistaking it for her being busy or her having too much on her mind. she was just standing around not doing anything looking bored/pissed off. so i took it from her since she wasnt willing to make the effort to actually GIVE me the darn bag, and i walked away. i wasn't going to thank her - would you? As i began to walk away, she screamed at me sarcastically "YOU'RE WELCOME." I turned around and she had the nerve to actually call me rude. I started to talk back to try to explain to her that she was the one being rude but i stopped myself because i realized she wasn't worth it. but i was still angry so after i did a little shopping and saw that i wasn't getting any happier, I went over to a manager and explained to her what happened. I didn't want to tattle and i tried not to. When the manager asked me to describe her i said i didn't want to because it wasn't really about that getting her in trouble. I just asked whether the manager could possibly stress the importance of customer service to her employees the next time they have a group meeting. I even mentioned that okay, I understand sometimes if you're having a rough day, sometimes you just lose yourself and don't have the patience to be extra nice to random strangers EVERY day. But that was ridiculous. You don't have the energy to even hand me a damn bag you were holding the entire time but you have the energy to yell after me? I've done retail and I know what it's like but i've always tried my best to be nice to customers even if i'm tired as hell. And you know, even if a customer WAS rude, i would never yell at them or call them out on it. I'd bite my tongue and then complain about it later to someone (sounds a lot like what i'm doing now, huh?) I mean, am i wrong for feeling this way????? I tried very hard to see it from her perspective and honestly thats why i waited a while to calm down and be more collected before telling the manager. I hate bothering managers and SAs but seriously, some people have to learn when to grow up... Sorry for the long post !!!