Experiences w/ Eluxury

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PurseSlave

PurseSlave

O.G.
Feb 25, 2006
1,802
119
#1
Hi, I just wanted to know everyone's experiences w/ Eluxury.com.......because I have recently ordered from them and am awaiting a new LV.

I have recently read a thread on PurseForum stating that someone has received a fake (Christian Dior) bag from Eluxury...has anyone else had this problem?

Thanks! :biggrin:
 
#4
the delivery confirmations have been horrible. last time i ordered, i never even got an email confirm. it just showed up at my house a week later. and i just ordered the wapity, and it's been a few days, still no delivery confirm. i think their service is not as good as it used to be. but no fakes so far.
 
#8
No way!...I serious doubt that (fakes handbags)! I've had LV, Tod's and Dior SA's recommend Eluxury (when something is sold out). I think it was just a disgruntled customer, although I do have to agree with Fayden, their customer service has gone down hill. So far, I've been lucky, no real bad customer service problems (ordered from them several times) to report.
 
#9
My exp. so far has been good - have been buying from them for the past 3,4 years. Just bought a Speedy and Dior from them before the LV price increase - got email confirmation of the order and shipment, they should be here tomorrow! I once ordered a Dior from them, and waited for a few days before they called and let me know they only had one left and it was damaged. They hand't charged my cc so it wasn't a big deal.
 
#11
I ordered a pair of shoes. They ended up being too small, so I returned them with no problem. But the packaging was not that great :blink: The shoes were a bit dusty, too.
 
#12
I ordered from them about 4 or 5 months ago. It was packaged very well but ups beat the hell out of it.:evil: They always have quick email responses and are always curtious and helpful. I looove elux. I think the fake Dior thing is completly untrue. They would never do that.
 
#13
Eluxury is owned by the corporation who knows Louis Vuitton. I seriously doubt about the fakery. However, I've heard lots of stories Gucci in particular about going to a store to authenticate something and the manager and SAs being off.
 
#14
I've ordered numberous times via Eluxury for LV items and each experience has been great. I love their packaging and everyone arrived within 3-4 days. Customer service is great as well.
 
#15
I have actually ordered from them before as well, I received a Botkier bag....it was perfect but I just happened to change my mind because I wanted an LV, so I exchanged it with no problems. The customer service and delivery confirmation etc. was great.....

BUT the day after I ordered my LV I came across that post about the Christian Dior and was horrified....I didn't think it could possibly be true, but you never know! So just thought I would ask. Thanks for all your help so far!! :smile:
 
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