Experience with Coach Canada Purchases?

Jun 10, 2008
205
4
Canada
Before I place an on-line order I thought I would check if anyone has experience of purchasing bags through the Coach Canada website? Do things arrive relatively quickly and are returns easy? I assume stock is held in Canada, so that customs charges are not incurred? My preference would be to shop in person, but that is not possible at the moment. Thank you in advance.
 

laurenrr

O.G.
Apr 10, 2008
1,344
767
44
winnipeg mb canada
Hi! I have ordered from Coach canada- orders arrive quickly and are very well packaged. There are no customs charges. I cant speak to returns as i was happy with the items i ordered. Hope this helps!
 

Christofle

Member
Apr 21, 2011
4,716
4,780
Montreal
Before I place an on-line order I thought I would check if anyone has experience of purchasing bags through the Coach Canada website? Do things arrive relatively quickly and are returns easy? I assume stock is held in Canada, so that customs charges are not incurred? My preference would be to shop in person, but that is not possible at the moment. Thank you in advance.
I've had issues with the website so I prefer to deal with a store by phone. I simply text them the item number and they will ship out the item. The benefit of this is that you can ask your SA to send you pictures of the item so you can see if there are any defects/damage. Not all items ship out of Canada, some are held at their US warehouse (Jaxx) and shipping delays can be quite long. Returns can be done by mail or dropped off in store.