Experience with a Drawback (Duties Refund) on Returned Goods

Hi Ladies:

I purchased 2 pairs of shoes from Selfridges (shipping from UK to US) and one pair was damaged and had to be returned. I got the refund on the price of the shoes but haven't been able to find a good guide on how to get back the duties I paid for the shoes that were returned (about $55USD). Has anyone gone through the process of getting a refund or "Drawback" on duties? Any assistance would be greatly appreciated!

Thanks,
Shay
 
Hello Shay, I am sorry that your sneakers arrived damaged. Did you e-mail selfridges and ask them about refunding the duties since it was a damaged item? I am lucky that I have not returned any items back to them and wished that I could be of assistance. Did the sizing work out by the way? Oh p.s. Selfridges raised the prices on the pairs that you purchased to $580 usd for both color ways.