I think it will be a good idea to have a thread of information on this topic! The ugly side of travel but it could help inform others of things that might otherwise be overlooked.
Any experience with travel insurance? Have u had to claim something? Or do you have a particular company that you would recommend
I'll share mine first.
I'm a Sydney girl and went to HK then flew into Phuket one summer. The day I arrive, the flight was late so I ended coming in (by myself) as the sun was setting. A lot of delays and misunderstandings, I am in a cab to our accommodation. Using this really bad connection (2G internet lol) I was figuring out where I was and how to navigate. Then I just got my bad completely snatched from my hand. Lost everything including all my shopping in HK!!!!!!! OMG
I came back and tried to claim for insurance. I had all the documentation (remember go to the police station right away, if you can have a witness that would be even better). Back home, my case man (lol I don't know what they're called sorry) called me up when he received my claim application and straight out told me he doesn't believe me and he deals with scammers all the time. LOL WTF. he goes I want to see more evidence.
In this case, I was really furious. It's one thing to lose all your precious goods on your holiday. Its another to be accused of fraud simply "because we get this a lot." I said I do understand where he was coming from but I don't agree - at least not in my situation. He wanted to see original receipts (fair enough but this can be really difficult considering some of the things I bought I bought as gifts and the receipts are scattered including where it was taken in the luggage), photo that I had a suitcase with me (um I just don't have one sorry), proof that I replaced my IDs etc...
Anyway, it all fell through okay because I was persistent and I stood my ground. He was a real piss about it but after months, a payment just came in lol I think he just gave up on my case.
Any experience with travel insurance? Have u had to claim something? Or do you have a particular company that you would recommend
I'll share mine first.
I'm a Sydney girl and went to HK then flew into Phuket one summer. The day I arrive, the flight was late so I ended coming in (by myself) as the sun was setting. A lot of delays and misunderstandings, I am in a cab to our accommodation. Using this really bad connection (2G internet lol) I was figuring out where I was and how to navigate. Then I just got my bad completely snatched from my hand. Lost everything including all my shopping in HK!!!!!!! OMG
I came back and tried to claim for insurance. I had all the documentation (remember go to the police station right away, if you can have a witness that would be even better). Back home, my case man (lol I don't know what they're called sorry) called me up when he received my claim application and straight out told me he doesn't believe me and he deals with scammers all the time. LOL WTF. he goes I want to see more evidence.
In this case, I was really furious. It's one thing to lose all your precious goods on your holiday. Its another to be accused of fraud simply "because we get this a lot." I said I do understand where he was coming from but I don't agree - at least not in my situation. He wanted to see original receipts (fair enough but this can be really difficult considering some of the things I bought I bought as gifts and the receipts are scattered including where it was taken in the luggage), photo that I had a suitcase with me (um I just don't have one sorry), proof that I replaced my IDs etc...
Anyway, it all fell through okay because I was persistent and I stood my ground. He was a real piss about it but after months, a payment just came in lol I think he just gave up on my case.