Expandable Fell Apart!!! :(

jeshika

I want this one! <3
O.G.
Jul 18, 2006
7,958
15
i hunted high and low for an ivory expandable and when it finally arrived, i was so happy. i brought it along on my vacation and it was barely out of my suitcase when i realised the link between the chain and the strap came loose!!!!

i was horrified. i quickly took it to the local chanel boutique. great service considering i bought the bag in a different country. they fixed it. but i am so disappointed with the slipshod craftsmanship. i'm wondering if i should return it. i really like the bag but i can't help but think it's defective. :crybaby::crybaby::crybaby:
 

kaka

Stay Positivo!
O.G.
Apr 17, 2006
4,578
6
if its my bag i would return bec i would always get paranoid that it would happen again
 

dleesy

Member
Sep 20, 2006
927
2
New expandable??? really wonder .. what happen to quality control??? when the price kept going up??? arrghhh
 

evychew

Member
Jan 16, 2007
1,554
1
san francisco
I would ask my SA to find me another one, assuming you think the defect is in your bag solely and not the entire line. I think you should still be able to find one in the system somewhere.

I am so sorry this happened to you!!! I'm glad they were able to fix it though -- it's such a lovely bag.
 

chako012

Member
Jul 3, 2006
675
0
IF there iso ne available I owuld def exchange it for a new one :biggrin: good luck with the search!