For PCE, I got this swingpack and the charm lipgloss that we are all in love with! This swingpack isn't as "flat" as the ones from the past and is more interesting (don't get me wrong, I like the others...I have one, but this one just caught my eye). Anyway, I wanted to order a Sabrina and I wasn't able to. I mentioned that there are others who have ordered it and was told it simply isn't available yet and that maybe they got a pilot bag? I wasn't in the mood to argue, so I let it go, but thought it was interesting that I was more knowledgeable of their merchandise than they were (thanks to everyone here!!). I've heard many of you say the same thing, the SAs aren't totally in the loop on things all the time. Anyway, the good news out of this is that they saved me a couple hundred dollars, but I wouldn't give them credit for extreme customer service this evening. In the end, I'm excited to get my new gray bag...it's a color I don't currently have and thought the size was OK for this color as I probably won't use it a TON, but more of a "nice to have" bag for when the occassion is right. I am looking for a black bag and thought Sabrina was "it", but not this time around, I guess...just thought I'd share...BTW, the flint suede Zoe is GORGEOUS!!!