Exchange through mail

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  1. can you exchange something you ordered from through the mail for something else? do you have to pay for shipping...etc..???
  2. You can absolutely exchange by mail. You will have to pay postage however. I don't have a Coach boutique near me, but I have bought from one about 6 hours away in another state! I sent my exchange to that boutique and they sent me what I wanted since they had it in the store.
    Quicker than JAX and they are always so helpful. I don't do delayed gratification very well so I had my replacement within the week!