Ok ladies, I need some help. I purchased my very 1st Chanel bag a couple months ago from NM. But I really wish I had gotten it in caviar instead of goatskin. I'm SO dissappointed w/ how it's holding up, & I've only used it a few times! I appologize if there has been a similar thread (I couldn't find an answer in any other thread)...but has anyone been able to return a bag they've used a few times to Neiman's? I don't even want to return, I'd rather exhange for a different Chanel. I want to be in love w/ my 1st Chanel, not regretting my purchase. TIA!!