I purchased a the classic flap from the Chanel Boutique inside Neiman Marcus just a few days before the store closed due to the pandemic. Meanwhile there was a price increase and the stores just opened a week ago. There is a defect in my bag. Will I be able to exchange the bag? Will I have to pay the price difference since the price of the bag went up?
Exchange Bag after Price Increase
- Thread starter TazHawk
- Start date
My SA was going to let me exchange my bag that I purchased before the increase.
No she was not going to charge me the increased price. It was for the same identical bag.
I went to the store to exchange, but they didn’t have any in stock. They sold out before the price increase. I can just get a refund. I asked my SA to let me know if a bag comes so I can exchange, but I don’t think she will do that.
If she is any good she will. Mine did for me although I have to say say I was surprised and impressed. I thought, like you, she wouldn’t.