I know there is no end to how disgusting people can be, but this really grossed me out. I know it's happened before to other folks, but this was a first for me. I cashed in on the Bloomies Private Sale and ordered a Rafe Crosby that had been $550 and was $150 with all the sales/codes. It arrived yesterday nicely sealed in the plastic bag. I opened it up: there were cracker crumbs in the inside zippered compartment, make up smears on the fabric inside that compartment, ink marks all over the inside of the bag itself and something that I don't want to KNOW about on the outside of the bag. Obviously this bottomfeeder had used the bag for quite a while and returned it. Bloomies warehouse didn't catch it because she had re-wrapped it so well it looked unopened!! SICK! I called Bloomies and once again they rocked my world. They already have a replacement on the way and a free return shipping label is in my email box. It was so disgusting to think that someone is that low that they'd do that, but more disgusting was wondering what sort of person would do that and my having to TOUCH the bag to put it back in the plastic. I must have washed my hands 5 or 6 times with hot water. Honestly, I hate to sound cold or arrogant or snooty, but if you freaking cannot afford a $550 bag, then for crying outloud don't order it and USE IT for who knows how long and return it filthy. A PS to this story: if any of you guys read my thread on the MJ forum about my new bag and saw my post about the incredible woman that helped me out on my MJ fiasco you'll enjoy this: out of all the CSRs that Bloomies has covering phones SHE answered the phone yesterday! I recognized her voice instantly and asked her if she was the one. Her name is Judy, so another SHOUT OUT for Judy at Bloomies Online Customer Service. You rock Lady!!